Going to the CeBIT to talk about wikis
- on Tuesday at the Enterprise 2.0 Summit, Cédric Blum from SFR Service Client is going to present how they use a wiki in the context of customer help
- on Wednesday at the Forum Content Management Arena@CeBIT, I'll be presenting the wiki I did for Publicis Consultants
Both wikis were done using Confluence from Atlassian. You'll have another opportunity to hear about those two business cases in June in Paris, during the Atlassian User Group Paris that we're co-organizing with Publicis Consultants and Atlassian.
If you happen to be there, please come to say bonjour :-).