Apple apps woes

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Tim Bray thinks iCal sucks hugely. I feel the pain, except for me it's with Apple Mail which, for an unknown reason and on just one of my 3 macs, keeps reporting false unread counts and crashing, doubling some crashes with corrupting its preferences (in which case it completely forgets about my 9 email accounts). I noticed that when it does that, I'm presented with an alert that reads something like "Reopen"/"Report to Apple"/"Cancel", but it doesn't warn you that if you click Reopen, it'll simply wipe out your preferences. This sucks, indeed.